Price Match Policy
At Backyarderdirect.com, we’re committed to offering you the best value—always. If you find a lower price on one of our products from another online retailer, we’ll match it—and for products over $2,000, we’ll beat it by $50.
How It Works
If you’ve found a better price, simply send us proof (screenshot, invoice, quote, or email) showing the lower offer. Once verified, we’ll match or beat that price.
Our Price Match Terms
To ensure a fair and transparent process, please review the following guidelines:
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You must complete your purchase with us before submitting a price match request
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The competing item must be in stock and identical (same model, features, etc.)
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The competitor must be an authorized online retailer (no retail stores or marketplaces like eBay, Overstock, etc.)
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Price match includes product price plus shipping costs (sales tax excluded)
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Promotions such as rebates, BOGO offers, or limited-time deals (e.g., Black Friday/Cyber Monday) are not eligible
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The offer must not result in a loss below our cost—final approval is at our discretion
Our Promise to You
We work hard to bring you the lowest price allowed by our manufacturers. If there’s ever a better deal out there, we’ll do what we can to beat it—because your satisfaction is our top priority.
Tip: Follow us on social media and subscribe to our newsletter for exclusive offers, flash sales, and seasonal discounts.
Contact
If you have any questions, contact us at:
Business Name: Backyarder Direct
Email: support@backyarderdirect.com
Phone: (276) 624-9993
Customer Service Hours: Mon-Fri 9am-5pm MST